Shipping Policy
All orders will be shipped within two business days unless otherwise stated. The charge for shipping for orders below $100 is $8.00 for UPS Ground for eligible addresses and USPS Priority Mail for addresses not serviced by UPS. There is no charge for shipping over $100.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased from Us.
Interpretation and Definitions
Interpretation
Words whose initial letter is capitalized have meanings defined under the following conditions.The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- You refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Wilmington Dispensary 605 Castle St
Wilmington, NC 28401
. - Service refers to the Website.
- Website refers to the URL: ilmdispensary.com/
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 30 days
- The Goods are in the original packaging
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
605 Castle St
Wilmington, NC 28401
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us